We ship Australia-wide, with most orders dispatched within 24 hours of ordering (Monday to Friday, excluding public holidays).
Delivery times & cost
- Standard shipping (AU): 2–5 business days — $9.95, or free on orders over $120.
- Express shipping (AU): 1–3 business days — $14.95.
Delivery times are estimates from dispatch and may vary for regional and remote areas. You'll receive tracking by email as soon as your order ships.
International shipping
We currently ship within Australia. If you'd like to order from overseas, email hello@heycollette.com and we'll do our best to help.
Order issues
If your order hasn't arrived within the estimated window, or arrives damaged, contact us at hello@heycollette.com within 7 days of delivery and we'll make it right.